CRM Implementation for Kenton County Airport Board
KCAB adopted a modern CRM to centralize customer data, streamline communications, and elevate marketing effectiveness.
Industry
Airlines and Aviation
The Challenge
KCAB lacked a centralized CRM system, relying instead on disparate tools and processes to manage customer and business relationships. This fragmentation made it hard to track interactions, analyze trends, coordinate across departments, and execute targeted marketing campaigns.
The Solution
KCAB adopted a modern CRM to centralize customer data, streamline communications, and elevate marketing effectiveness.
Technologies & Services Used
Power Apps
Power BI
Power Automate
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