FOIA Request Modernization for Prince George County

Prince George County implemented a FOIA accelerator to automate the full request lifecycle, from intake and validation to redaction and fulfillment.

Industry

Government Administration

The Challenge

The county's legacy FOIA request system could not keep up with increasing request volume and complexity. Manual processing, limited automation, and lack of integration increased turnaround times, raised compliance risks, and made it difficult to manage sensitive information efficiently.

The Solution

Prince George County implemented a FOIA accelerator to automate the full request lifecycle, from intake and validation to redaction and fulfillment.

Technologies & Services Used

Power Automate Premium

Power Apps

Dynamics 365 Customer Service

Power Pages

Azure OpenAI

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